Yes! Nurserly is completely free with all core features available to all users. Premium features may be introduced in the future, but essential tracking will always remain free.
Why do I need to verify my email?
Email verification ensures account security and allows us to send you important notifications, password resets, and pediatrician reports. You must verify your email before accessing the app. The verification link is valid for 24 hours.
What if my verification email expired?
No problem! Go to the login page, enter your email, and click "Resend Verification Email" to receive a new link with a fresh 24-hour expiration.
Why is my account locked?
For security, accounts are temporarily locked after 5 failed login attempts. The lockout lasts 15 minutes to protect against unauthorized access. After 15 minutes, you can try logging in again or use the "Forgot Password" option to reset your password.
How do I reset my password?
Click "Forgot Password" on the login page, enter your email, and you'll receive a reset link valid for 1 hour. Click the link in the email to create a new password. All your active sessions will be logged out automatically for security.
Can I track multiple babies?
Yes! You can add multiple baby profiles to your account and switch between them easily. Each baby has separate tracking, insights, and predictions.
Does Nurserly work offline?
Currently, Nurserly does not support offline functionality. An internet connection is required (to support insight and multiple caregiver access) to use the app and sync your data.
Can I share access with my partner or caregiver?
Family sharing features are in beta testing! Each caregiver can have their own account, you can contact support after creating your baby profile and request that we connect a 2nd caregiver account (we'll need both parents/caregivers email addresses).
How long is my data stored?
Your data is stored indefinitely while your account is active. You can export or delete it anytime. After account deletion, all data is permanently removed within 90 days.
Is my data backed up?
Yes, we maintain secure backups. However, we recommend periodically exporting your data as a personal backup.
Are the AI predictions medically accurate?
Predictions are based on patterns in your data and general infant development research. They are guidance tools, not medical advice. Always consult your pediatrician for health decisions.
Can I customize what activities I track?
Currently, we offer predefined activity types that cover most needs. Custom activity types are on our roadmap based on user feedback.
What happens if I miss logging an activity?
No problem! You can manually enter activities with custom timestamps. Simply select the correct date and time when logging the entry.
What are Pediatrician Reports and how do I get one?
Pediatrician Reports are comprehensive PDF documents that summarize your baby's tracking data in a professional, medical-visit-ready format. To generate one, visit the Insights page and click "📧 Email Pediatrician's Report" to automatically receive a 30-day report via email.
How far back can I generate reports?
You can generate reports for any custom date range covering all your tracked data. Most parents use 30-day reports for pediatric appointments, but you can create weekly summaries, 90-day trends, or even year-long reports if needed.
Can I share reports with my pediatrician?
Absolutely! That's exactly what they're designed for. You can email the PDF directly from the app, forward it from your inbox, or bring a printed copy to appointments. The reports are formatted specifically for healthcare providers to quickly review your baby's patterns and metrics.
🚀 Getting Started
Creating Your Account
To begin using Nurserly, you'll need to create a free account:
Click the "Sign Up" button on the homepage or navigation menu
Enter your personal information:
Email address (used for login and communications)
First and last name
Phone number (optional)
Password (minimum 8 characters, must include uppercase, lowercase, and numbers)
Click "Create Account" to complete registration
Check your email inbox for a verification message from Nurserly
Click the verification link in the email (valid for 24 hours)
Once verified, log in and add your baby's profile
💡 Important Note
You must verify your email address before you can access the app. The verification link expires after 24 hours. If you don't receive the email, check your spam folder or resend the verification from the login page.
📸
Screenshot: Registration page
Email Verification
After creating your account, you'll receive an automated verification email:
Check Your Inbox: Look for an email from Nurserly (usually arrives within 1-2 minutes)
Click Verification Link: The email contains a "Verify Email" button - click it to confirm your email address
Confirmation: You'll be taken to a confirmation page showing your email has been verified
Login: Click "Go to Login" to access your account
Didn't Receive the Verification Email?
Check Spam/Junk Folder: Verification emails sometimes get filtered
Wait a Few Minutes: Email delivery can take 2-5 minutes in rare cases
Resend Verification: Go to the login page, enter your email, and click "Resend Verification Email"
Verify Email Address: Make sure you entered the correct email during registration
Verification Link Expired?
Verification links expire after 24 hours for security. If yours has expired:
For your protection, accounts are temporarily locked after 5 failed login attempts. The lockout lasts 15 minutes. If you're locked out, wait 15 minutes or use the "Forgot Password" option to reset your password.
Forgot Your Password?
If you can't remember your password, you can reset it securely:
Check your email for a password reset message (arrives within 1-2 minutes)
Click the "Reset Password" button in the email
Enter your new password (must meet security requirements)
Confirm your new password
Click "Reset Password" to save
Log in with your new password
🔒 Security Notice
Password reset links expire after 1 hour for security. When you reset your password, all active sessions are logged out automatically to protect your account. You'll need to log in again with your new password on all devices.
Didn't Receive the Password Reset Email?
Check Spam/Junk: Reset emails may be filtered
Verify Email Address: Make sure you're using the email you registered with
Wait and Retry: Wait 5 minutes, then request another reset link
For your account security, passwords must meet these requirements:
Minimum 8 characters long
At least one uppercase letter (A-Z)
At least one lowercase letter (a-z)
At least one number (0-9)
We recommend using a unique password you don't use elsewhere
💡 Password Tips
Create a strong password using a passphrase (e.g., "MyBabyBorn2025!") or use a password manager to generate and store secure passwords. Avoid common words, personal information, or patterns like "Password123".
Dashboard Overview
Once logged in, you'll see your personalized dashboard with:
AI Insights Summary: Expandable card showing AI-generated insights from the last 7 days
Access the Timeline by clicking the "📅 Timeline" button in the header. The timeline provides two viewing options:
Timeline View
Visual chronological display of all activities with:
Time-based Layout: Activities arranged vertically by time of day
Activity Icons: Color-coded icons for each activity type
Quick Details: View key information at a glance
Summary Stats: See totals for sleep, feedings, and diapers at the top
Sorted View
Activities grouped by type:
Category Sections: Sleep, Feeding, Diapers, Pumping, Medicine, Temperature, and Activities
Easy Comparison: See all activities of one type together
Complete Details: Full information for each entry
Time Periods
Daily: View last 24 hours of activities
Weekly: See the past 7 days at a glance
💡 Pro Tip
Use Timeline view to spot patterns throughout the day, and Sorted view when you want to focus on one specific activity type (like reviewing all feedings or sleep sessions).
📸
Screenshot: Activity timeline on dashboard
⏱️ Using Timers
What Are Timers?
The timer feature helps you track activities in real-time without having to remember start times. When you stop a timer, you can save it as one of these activity types:
Sleep: Track nap or nighttime sleep duration
Nursing: Record breastfeeding session length
Pumping: Time how long you pump
Activity: Track tummy time, play sessions, or other activities
Starting a Timer
Click the "Start Timer" button for any activity type
The timer begins immediately and displays elapsed time
Timer continues running even if you navigate to other pages or close the app
Active timers are visible in the header bar for quick access
Timers sync across all devices and can be started or stopped by any parent/caregiver
📸
Screenshot: Active timer display
Stopping a Timer
Click the "Stop" button on the active timer
A pop-up box will appear showing the duration and asking what type of activity to record
Select one of the four options: Sleep, Nursing, Pumping, or Activity
You'll be taken to the form for that activity type with the duration pre-filled
Complete any additional details and save
💡 Pro Tip
You can also cancel a timer if you started it by mistake without saving any data.
📊 Insights & Analytics
Understanding Your Insights
The Insights page analyzes your tracked data to identify patterns and provide actionable recommendations. Each section includes:
Statistical Summaries: Numeric breakdowns of activities (totals, averages, durations)
Key Insights: AI-generated observations about patterns and trends
Time-based Analysis: How patterns vary throughout the selected time period
The Insights page provides comprehensive analysis of your baby's patterns. Access it by clicking "📈 Insights" from the dashboard header.
Date Range Selector
Choose the time period to analyze:
Last 24 hours
Last 3 days
Last 7 days (default)
Last 14 days
Last 30 days
Summary Cards
At-a-glance metrics displayed at the top:
Avg Sleep/Day: Average hours of sleep per day
Avg Feedings/Day: Average number of feeding sessions per day
Avg Diapers/Day: Average diaper changes per day
Growth Records: Number of growth measurements tracked
Available Insights Sections
🤖 AI Analysis
AI-generated narrative insights that analyze patterns across all your tracking data. Provides personalized observations and recommendations based on your baby's unique routine.
💡 Recommendations
Priority-based recommendations with color coding:
🔴 High Priority: Important items requiring attention
🟪 Medium Priority: Suggested improvements
🟢 Low Priority: Optional enhancements
😴 Sleep Patterns
Detailed sleep analysis including:
Total sleep sessions and hours
Average sessions per day
Average duration per session
Longest session recorded
Night sleeps vs. day naps breakdown
Key insights about sleep quality and patterns
🍼 Feeding Patterns
Total feeding count (nursing + bottles + solids)
Breakdown by type: nursing sessions, bottles, solids
Total bottle ounces consumed
Average nursing duration in minutes
Average interval between feedings
Key insights about feeding patterns
🧷 Diaper Patterns
Total diaper changes
Breakdown by type: pee only, poo only, mixed, dry
Rash incidents tracked
Average changes per day
Key insights about elimination patterns and hydration
📈 Growth Trends
Latest weight and length measurements
Weight gain since first measurement
Length gain since first measurement
Growth trajectory insights
🏯 Health Indicators
Number of temperature checks
Number of medicine doses administered
Health-related insights and patterns
🎯 Activity Patterns
Total activities logged
Total duration in minutes
Activity frequency and patterns
Data Freshness & Updates
Insights are cached for performance and automatically regenerated every 12 hours. The page shows when insights were last generated and how fresh the data is.
Freshness Indicators
✨ Freshly generated: Just created insights
🕒 Fresh (under 12 hours): Recent analysis, displayed in green
🕒 Stale (over 12 hours): Older analysis, displayed in yellow
Manual Refresh Options
If you've added significant new data and want updated insights immediately:
"🔄 Refresh" button: Reloads the current cached insights (fast)
"🔄 Request Update" button (header): Forces regeneration of fresh insights with all your latest data (takes longer but bypasses cache)
💡 Pro Tip
After a busy day of tracking (multiple feedings, naps, diaper changes), use "Request Update" to get fresh AI analysis reflecting all your new data.
🚀 Coming Soon
Enhanced Export Options: PDF reports, CSV exports, email summaries, and print-friendly formats for sharing with pediatricians and caregivers are on our roadmap!
📄 Pediatrician Reports
What Are Pediatrician Reports?
Pediatrician Reports are comprehensive PDF documents that summarize your baby's tracking data in a professional, medical-visit-ready format. These reports are specifically designed to help you communicate effectively with healthcare providers during checkups and appointments.
🏥 Medical Visit Ready
Reports are formatted for easy review by pediatricians, including all the key metrics doctors typically ask about: sleep patterns, feeding schedules, diaper changes, growth measurements, medications, and developmental activities.
What's Included in Reports
Each PDF report contains detailed sections with both statistical summaries and individual event logs:
📊 Summary Overview
Baby Information: Name, age, and reporting period
Quick Stats: Total events, averages, and key metrics at a glance
Date Range: Clear indication of the time period covered
😴 Sleep Patterns
Total sleep hours and number of sessions
Average sleep per day and per session
Longest and shortest sleep sessions
Day vs. nighttime sleep breakdown (7am-7pm vs 7pm-7am)
Last 30 recent sleep sessions with timestamps and durations (2-column layout)
🍼 Feeding Schedule
Total feedings with daily average
Average gap between feedings
Breakdown by type: Nursing, Bottle, Pumping, Solids
Nursing: Total duration, average session length
Bottle: Total ounces consumed, average per feeding
Last 30 recent feedings with type and amounts (2-column layout)
Each entry includes: Weight (lbs/oz), Height (inches), Head circumference (inches)
💊 Medication Administration
Total doses administered
List of unique medications with frequency
Condensed summary format for easy review
🌡️ Temperature Checks
Number of temperature readings
Average temperature
Highest and lowest readings with dates
One-line summary format
🎯 Activities & Development
Total activities logged
Total hours of developmental activities
Breakdown by type (tummy time, play, bath, etc.)
Average duration for each activity type
📋 Footer Information
QR code linking back to Nurserly
Disclaimer noting this is parent-tracked data for reference only
Professional formatting with brand styling
How to Generate Reports
Method 1: Quick Email from Insights Page
The fastest way to get a report:
Navigate to the Insights page from your dashboard
Click the "📧 Email Pediatrician's Report" button
System automatically generates a report for the last 30 days
PDF is emailed to your registered email address
Receive on-screen confirmation when email is sent
💡 Pro Tip
Use the quick email button before appointments to have the report ready in your inbox. The 30-day timeframe is ideal for most pediatric checkups.
Report Date Ranges
Choose timeframes based on your needs:
7 days: Quick weekly summary for routine tracking
14 days: Two-week overview for pattern identification
30 days: Standard for most pediatric appointments (Recommended)
60-90 days: Longer-term trends for developmental milestones
Custom Range: Specify exact dates for specific concerns or events
How to Use Reports with Your Pediatrician
Before the Appointment
Generate Early: Create report 1-2 days before appointment
Review First: Read through the report yourself to note any concerns
Print or Email: Bring printed copy or forward PDF to doctor's office
Highlight Issues: Mark any unusual patterns or concerns to discuss
During the Appointment
Reference Specific Data: Point to exact numbers and dates when discussing concerns
Show Patterns: Use the report to illustrate sleep/feeding patterns
Growth Tracking: Compare growth measurements over time
Medication Log: Provide accurate dosing history if relevant
Ask Questions: Use the data to ask informed questions about development
After the Appointment
Keep Records: Save reports in a folder for future reference
Track Changes: Generate new reports to see if doctor's recommendations helped
Share with Specialists: Forward reports to other healthcare providers as needed
📧 Email Delivery
Reports are emailed with a professional subject line and body explaining the contents. The PDF is attached and typically arrives within 1-2 minutes. Check your spam folder if you don't see it right away.
Report Benefits
For Parents
Professional Documentation: Clean, organized data presentation
Time-Saving: No need to manually compile notes before appointments
Comprehensive: All relevant data in one document
Objective Records: Exact numbers rather than memory-based estimates
Pattern Recognition: See trends you might have missed day-to-day
For Pediatricians
Detailed History: Complete picture of baby's routine and health
Quantitative Data: Specific metrics rather than subjective descriptions
Quick Reference: Easy-to-scan format for efficient appointments
Trend Analysis: Spot patterns that inform diagnosis and recommendations
Documentation: Can be added to medical records
Privacy & Security
Reports contain only the data you've tracked
No personal information beyond what's necessary (baby name, dates)
Email delivery is secure and encrypted
Reports are stored securely and accessible only to you
Can be deleted from your account anytime
Never shared with third parties without your consent
Common Questions
How long does it take to generate?
Most reports generate in 5-15 seconds depending on the amount of data. Email delivery adds another 1-2 minutes.
What if I have very little data?
Reports will generate even with minimal data. Sections with no entries will show "No data recorded during this period."
Can I edit the report after generation?
No, reports are static PDFs. To update information, correct the data in your tracking logs and generate a new report.
Do reports include photos?
Currently, reports include the Nurserly logo and a QR code but not baby photos. Photo support is on our roadmap.
Can I share reports with family members?
Yes! You can forward the emailed PDF or download and share it however you'd like. The report is yours to share as needed.
Are reports HIPAA compliant?
Reports contain parent-tracked data (not medical records). While we use secure practices, the data is your personal tracking, not protected health information. Consult your pediatrician about adding reports to official medical records.
⚠️ Important Disclaimer
Pediatrician Reports are based on parent-tracked data and are for informational purposes only. They do not constitute medical advice, diagnosis, or treatment. Always consult qualified healthcare providers for medical decisions. Data accuracy depends on consistent and correct logging.
Tips for Better Reports
Track Consistently: More complete data = more useful reports
Use Notes Fields: Add context about unusual events or circumstances
Accurate Timestamps: Log activities close to when they occur
Regular Growth Updates: Record weight/length at home between appointments
Review Before Sharing: Check for errors or missing data before sending to doctor
📸
Screenshot: Sample Pediatrician Report PDF
🔮 AI Predictions
What Are Predictions?
Our advanced AI system uses machine learning to analyze your baby's historical data and predict upcoming needs. This helps you stay one step ahead and prepare for what's coming next.
🔒 Your Data, Your Control
AI predictions are completely optional. You can enable or disable this feature anytime in Settings. Read our Privacy Policy to understand how prediction data is processed and stored.
Available Predictions
The Predictions section appears on your dashboard (when enough data is available) and shows:
Next Feeding
Based on your baby's feeding schedule and patterns, the AI predicts when the next feeding will likely occur. This helps you plan ahead and prepare bottles or nursing sessions.
Next Sleep
AI analyzes sleep patterns to predict when your baby will likely be ready for their next nap or bedtime. This helps you watch for sleep cues and maintain a consistent schedule.
🔮 Predictions Beta
The predictions feature is currently in BETA. Click "View Details →" to see more information about prediction accuracy and patterns on the dedicated Predictions page.
Understanding Prediction Accuracy
Each prediction includes a confidence score:
High Confidence (85-100%): Strong pattern detected, reliable prediction
Medium Confidence (60-84%): Consistent patterns with some variation
Low Confidence (Below 60%): Emerging pattern, more data needed
Prediction Updates
Predictions are updated automatically whenever you add new tracking data. The AI continuously learns from your baby's routine and adjusts predictions in real-time. After significant changes in your baby's routine (like starting sleep training or introducing solids), predictions will quickly adapt to reflect the new patterns.
⚠️ Important Note
Predictions are guidance tools, not medical advice. Every baby is unique, and deviations from predictions are completely normal. Always consult your pediatrician for health concerns.
Quiet Hours: Silence notifications during specific times
Notification Types: Choose which events trigger alerts
Privacy Controls
Manage your data and privacy settings:
AI Features: Enable or disable AI predictions and insights
Data Sharing: Control analytics and improvement data
Account Visibility: Privacy settings for shared accounts
Data Export: Download all your data anytime
Account Deletion: Permanently delete your account and data
🔒 Privacy Controls
You have complete control over AI features and data usage. Visit Settings to customize your preferences or read our Privacy Policy for details.
Display Preferences
Customize your viewing experience:
Theme: Choose light, dark, or auto (based on system)
Time Format: 12-hour or 24-hour display
Date Format: MM/DD/YYYY or DD/MM/YYYY
Measurement Units: Imperial (oz, lbs) or Metric (ml, kg)
Language: Interface language preference
Data Management
Control your data:
Export Data: Download all your data as a JSON file for backup or portability
🚀 Coming Soon
Additional export formats (CSV, PDF) and automated backup scheduling are on our roadmap!
📸
Screenshot: Settings page overview
🔒 Privacy & Security
Our Commitment to Privacy
Your baby's data is incredibly personal and sensitive. We take privacy and security seriously with industry-leading practices to protect your information.
Data Encryption & Security
All your data is protected using bank-level encryption:
Data Transmission: All information sent between your device and Nurserly is fully encrypted and secure
Data Storage: Your stored information is encrypted and protected from unauthorized access
Password Protection: Passwords are securely encrypted and never stored in readable form
What Data We Collect
Account information (email, name)
Baby profile information (name, date of birth)
Tracked activities and entries
Usage analytics (optional, can be disabled)
Device information for optimization
What We DON'T Do
❌ We never sell your data to third parties
❌ We don't share personal information with advertisers
❌ We don't use your data for purposes outside the app without consent
❌ We don't access your data unless required for support (with permission)
AI & Machine Learning Privacy
When AI features are enabled:
Analysis uses anonymized patterns, not your personal information
Your specific data stays private and secure within the app
AI learns from general patterns without identifying individual users
You can turn off AI features anytime without losing your tracked data
Use a strong, unique password (at least 12 characters)
Enable two-factor authentication (coming soon)
Don't share your login credentials
Log out on shared devices
Review account activity regularly
Your Rights
You have the right to:
Access: Request a copy of all your data
Correction: Update or correct inaccurate information
Deletion: Permanently delete your account and all data
Portability: Export your data as JSON format
Opt-Out: Disable specific features or data collection
Data Retention
Active account data is retained indefinitely while you use the service
Deleted entries are permanently removed within 30 days
Closed accounts are deleted within 90 days
Backups are overwritten on a rolling 30-day schedule
⚠️ Report Security Issues
If you discover a security vulnerability, please report it immediately to our security team at [email protected]. Do not share details publicly until we've addressed the issue.
🔧 Troubleshooting
Common Issues & Solutions
Can't Log In
Problem: "Invalid email or password" error
Solutions:
Double-check your email address for typos
Ensure Caps Lock is off when entering password
Verify your password meets requirements (8+ chars, uppercase, lowercase, numbers)
Click "Forgot Password" to reset your password
Clear browser cache and cookies, then try again
Try a different browser or device
Account Locked
Problem: "Account locked due to too many failed login attempts"
Solutions:
Wait 15 minutes - the lockout is temporary for security
Use "Forgot Password" to reset your password immediately
Check that you're using the correct email address
Ensure your password is correct (passwords are case-sensitive)
Email Not Verified
Problem: "Please verify your email address" message on login
Solutions:
Check your email inbox (and spam folder) for the verification email
Click the verification link in the email
If the link expired (24 hours), click "Resend Verification Email" on the login page
Verify you're checking the correct email account
Wait a few minutes if you just registered - emails can take 2-5 minutes
Password Reset Not Working
Problem: Can't reset password or link doesn't work
Solutions:
Check spam/junk folder for the reset email
Ensure you're using the email address associated with your account
Verify the reset link hasn't expired (valid for 1 hour)
Request a new reset link if the old one expired
Make sure your new password meets requirements (8+ chars, uppercase, lowercase, numbers)
Try copying and pasting the reset link instead of clicking it
Can't Log In
Problem: "Invalid email or password" error
Solutions:
Double-check your email address for typos
Ensure Caps Lock is off when entering password
Click "Forgot Password" to reset your password
Clear browser cache and cookies, then try again
Try a different browser or device
Data Not Saving
Problem: Entries disappear or don't save
Solutions:
Check your internet connection
Ensure you clicked "Save" before closing the form
Try refreshing the page and logging in again
Disable browser extensions that might interfere
Update your browser to the latest version
Timer Not Working
Problem: Timer stops or doesn't track correctly
Solutions:
Don't force-close the browser/app while timer is running
Keep the tab/app open or running in background
Check that device isn't set to aggressively kill background processes
Update to the latest app version
Missing Entries
Problem: Can't find previously logged activities
Solutions:
Check date range filters aren't excluding the entries